How can we help?

For booking changes, service questions, complaints or privacy requests, contact Smart Fix Services.

Booking changes

Request cancellation or rescheduling at least one hour before the start of your service slot. Use the controls in your booking details in My Portal, or contact support with your booking reference. For staff-assisted requests, obtain confirmation that the change has been applied. A new slot depends on availability.

Visakhapatnam only

Your selected slot is a requested time. Staff will check your address and technician availability before confirming the visit.

Never share passwords, payment PINs or sign-in OTPs with support.